How to get the attribute for the user picker field ?

[Harish Tuccapuram]

Im trying to export the email address to the xporter file for a user picker field and i was unable to get the email address exported into Xporter file.

when im trying to export it gives me in this format

6137ac2971a7e700771458b8

 i'm expecting in this format firstname.lastname@domain.com
 

Tried the below and its not working Facilitator is the userpicker field in my instance.

1. ${fullname:Facilitator}
2. ${emailaddress:Facilitator}
3. ${fullname:Facilitator}
4. ${emailaddress:Facilitator}
5. ${emailaddress:Facilitator}

[John Funk]

Hi Sam,

That's the accountID for the user. 

The Jira smart value for the email will look something like:

{{facilitator.emailAddress}}

Not sure about exporting it, but you could use that in an automation rule that sends an email. 

[Harish Tuccapuram]

@John FunkThanks for your input i tried it and i still see its printing the same accountID for me.

[John Funk]

Can you show some screenshots? I don't think you will be able to use the smart value above for a filter to export, if that is what you are trying to do. 

[Harish Tuccapuram]

@José Domingues _Xray_