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How to get the list of tickets which has x person as assignee when the ticket was in y status?

Shubham Hanmant Shingate
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January 23, 2022
  • I need to get data for individual team members as who worked on how many tickets and details of those tickets.
    • The problem is, through the whole life span of the ticket it gets assigned to many people at different statuses of a ticket.
    • The only status for any developer to evaluate that they have actually worked on it is, "In Progress". But I cannot use 'assignee was'. Since many people were the assignee for the doc approval / doc review / QA process of that ticket.
    • And unfortunately, I can't use 
      status changed to "In Progress" BY Alexis
      As there are some cases also in which the ticket was moved in the board by scrum master/leads or by someone else from the team.
  • So, my question is like this:
    Is there any way that I can write JQL like the assignee was "Certain person" when the ticket status was "In Progress"?

2 answers

2 votes
Anthony Kozlov_SaaSJet_
Contributor
January 25, 2022

Hi @Shubham Hanmant Shingate

For your request could be helpful the article - How to manage your team without time tracking tools?

I can suggest trying the Time in Status for Jira Cloud developed by my SaaSJet team. You can find how to use this app for such use cases:

- Time in Status report for each assignee

assignee report.png

- Total time each assignee has been working on a particular issue.

tisbyassignee.png

- Average time report for each assignee.

average9.png

You can try the trial version or order a demo call. I hope it helps.

0 votes
Shubham Hanmant Shingate
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I'm New Here
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January 23, 2022

I think @Vighnesh V Pai You had the same issue once.

Can you please help me out with this one, too?
@Vighnesh V Pai or @Alexis Robert 

 

Thank you in advance!!!

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