How to have Rovo to edit a work item in a Automation?

[amit_deb]

I have a Agent which receives this example JSON filled out:

{ "priority": "<LEVEL>", "impacted_team": "<TEAM>", "sub_impacted_team": "<SUBTEAM>", "request_category": "<PRODUCT>", "sub_request_category": "<SUBPRODUCT>", "assignee": "<NAME>", "assignee_accountId": "<ID>", "issue_url": "<URL>" }

I want the Agent to edit the work item however after:
- Prompting the Agent to edit the work item

- Prompting the agent to edit the incoming JSON to fill out:

{
"update": {
"customfield_16165": [
{
"set": {
"value": "{{impactedTeam.value}}",
"child": {
"value": "{{subImpactedTeam.value}}"
}
}
}
],
"customfield_16164": [
{
"set": {
"value": "{{requestCategory.value}}",
"child": {
"value": "{{subRequestCategory.value}}"
}
}
}
],
"priority": [
{
"set": {
"name": "{{priority}}"
}
}
],
"assignee": [
{
"set": {
"id": "{{assigneeAccountId}}"
}
}
]
}
}

- Prompting to edit the work item based on the filled out JSON above
- Lastly Giving the Agent actions of updating priority, assignee, and editing the work item

This agent should ultimately parse the incoming JSON and fill out the fields in the current work item.

In the Audit Log of `Edit work item fields` I keep getting a invalid JSON.
Additionally forcing the Agent to edit the fields does not do anything

[Mohanraj Thangamuthu]

Hello, Good day. Please post this query in the Rovo community channel as well. https://community.atlassian.com/forums/Rovo-questions/qa-p/rovo-atlassian-intelligence-questions

[Bill Sheboy]

Hi @Mohanraj Thangamuthu 

I believe the Community Managers can move the question to the other location, so please ask them to do so.  Thank you!

Kind regards,
Bill