How to identify new tickets to prioritize?

[Giovannetti]

How can i easily identify new Jira tickets to prioritize them?

[Hamza Chundrigar]

Hi @Giovannetti 

I saw a comment from another post by one of the community leaders, and thought it might be useful to your query.

To get the latest tickets created, you can use below JQLs. 

Use "ORDER BY created DESC" JQL. It will list all tickets created in your instance displaying latest one on the top

To filter based on the project use "project =XXX ORDER BY created DESC"

To get the latest tickets created in last one hour use "created >= -60m ORDER BY created DESC"

[Trudy Claspill]

Hello @Giovannetti 

Welcome to the community.

When you talk about prioritizing the issues, are you talking about setting the Priority field or are you talking about positioning them within the list of issues shown in a Backlog screen?