How to identify tickets creation ?

[Raju KC]

I want to write post-functions in create issue and want to know from script runner where the jira ticket is created .ie from email or web.

Is it possible?

[Renjith Pillai · Accepted solution]

No.

By the time script runner is invoked, I guess, that information is lost, AFAIK.

Write your own email handler or use JEMH which can fill in a custom field which differentiates the tickets.

[Raju KC]

Are there any good tutorials on how to start writing my own email handler.

[Renjith Pillai]

This is your starting point - https://developer.atlassian.com/display/JIRADEV/Custom+Message+(Mail)+Handler+for+JIRA

I would suggest that you look at JEMH before spending time to develop an own handler. at https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui