How to increase the query time out in Eazy BI on JIRA Cloud

Eazy bi.JPG

Hi Everyone.

I want to increase the query time out in Eazy BI Cloud. Is it possible on cloud. Please share your suggestions.

2 answers

1 vote

Answer accepted

I recommend optimizing the report instead of increasing the eazyBI report execution query timeout. Please share the affected report definition here or to the eazyBI support email - support@eazybi.com.
See the eazyBI documentation page on exporting the report definition https://docs.eazybi.com/eazybi/analyze-and-visualize/create-reports/export-and-import-report-definitions.

Best,
Roberts // support@eazybi.com

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1 vote

Hi,

You should put the following into the EazyBI config. You’ll need a Jira Sysadmin to do this for you: [Settings -> Advanced settings]

[mondrian.rolap]
queryTimeout = 120

120 is the # in seconds. Change it to whatever you deem necessary

Hope this helps.

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Thank you so much @Piyush A (STR)

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