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Unable to delete an Issue

Edwin June 17, 2019

I have a few test tasks that I now want to delete. However I do not find a delete button on the side. 

 

I found that I should add the delete permission somewere. But also that button is missing.

 

I have found an access assistant that tell's me that indeed the one and only account I have does not have delete right. But it doesn't tell me how to grand that right.

 

I have found the 'Default Permission Scheme' add the delete issue to the site admins and to the current user. My account is both. But still no way to delete the task..... And the strange thing is that the assistant is still telling me that I do not have the persmision to delete.....

 

Any help is welcome......

1 answer

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Milan Chheda [INFOSYSTA]
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June 17, 2019

Hi @Edwin ,

You need to check Permission scheme assigned to your project, which again, you can only check if you have project administration rights. 

You should contact your administrator to check the same and grant your 'Delete issue' permission, for your project, in order to delete certain issues.

Edwin June 17, 2019

Great:......

I am the administrator, I have the delete issue permissions. Where can I now find a button that says 'Delete'?

Unfortunatly it is not under the more... options.

Milan Chheda [INFOSYSTA]
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June 17, 2019

Go to the issue, click on 'More', you should see an option called 'Delete'

 

issue_more.PNG

Edwin June 17, 2019

What I see is this. That does not give me a delete button. I want to delete the items "Adobe Photoshop" and the item Notepad++

image.png

Milan Chheda [INFOSYSTA]
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June 17, 2019

This is screenshot of board.

Kindly click on 'BIZ-8', to view the issue. On that page, you should be able to see 'More' option and 'Delete' button based on permissions granted to you.

Edwin June 17, 2019

When I do that I can see these options. Not a Delete option.

image.png

Edwin June 17, 2019

In the end. I deleted the whole project......

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