How to log work on next-get software project? Feature seems to be disabled.

[Tim Kersten]

Logging work on an issue in a next-gen software project doesn't seem to be possible. I'm an admin, so it can't be a permissions issue, can it? We do not use estimation, backlog or sprints.

On the issue view, I can see "Activity", which lets me select "Work log" , shows no work logged. All of the "..." menus show no option to log work.

How can I log work?

[Jack Hunter _HeroCoders_ · Accepted solution]

Hello @Tim Kersten 

As Alexey mentioned, time tracking is not available in Next-Gen projects. More, it is not on a roadmap so we don't know if and when Atlassian is planning to make it available. 

However, there is an issue to track and vote: https://jira.atlassian.com/browse/JSWCLOUD-17447

In the meantime, until the feature is added by Atlassian, you might want to use a third-party app that helps with time tracking in both Classic and Next-Gen projects.

Clockwork Automated Timesheets allows tracking time with the manual Start/Stop timer button or automatically when an issue is transitioned between statuses. 
It stores time in Jira worklog so both Jira built-in reports and third-party apps can access the data. 

Clockwork also gives the possibility to log work in Next-Gen projects:

Cheers,
Jack

[Alexey Matveev]

Hello,

You can not log time in next-gen projects