How to make only ticket creation in one direction (JIRA to TFS) in TFS4Jira ?

[Sushmitha]

Hi All ,

We are using TFS4JIRA tool to integrate Jira and Azure DevOps.

Is it possible to sync only ticket creation 1 way ,that is from JIRA to TFS , but any update of ticket is both direction?

The reason is ADO project new ticket is often auto create new JIRA ticket, but we do not want JIRA ticket created from ADO. We only would like new ticket creation is one direction, from JIRA to TFS, but all the updates of that ticket should be both direction.

[Damian Kilkowski]

Dear Sushmitha

Yes, it is possible with the use of FILTERS present in each profile.

May I ask which version of TFS4JIRA do you use? Is it Self-Hosted or Cloud Native?

Best regards

Damian Kilkowski

[Sushmitha]

Hi @Damian Kilkowski ,

Thanks for your response. 

We are using Self-Hosted TFS4JIRA and the version is 7.10.26.

Could you please provide us more information on how can we achieve this using FILTERS ?

Thanks

Sushmitha

[Damian Kilkowski]

Dear Sushmitha

OK, 7.10.26 is pretty OLD. You need our latest versions which have much wider FILTERING capability.

If you wish we can setup a support call (60 minutes) where I will guide you on how to upgrade your application to version 9.6 and will explain what exactly needs to be done with filters.

Please simply book a slot using my calendly link: https://calendly.com/damian-kilkowski/support-call-60min

Please let me know if it suits you.

Best regsards

Damian Kilkowski

Appfire Support