How to measure the average time between Issues Creation date from SW Release date?

[Aldo Chavarria]

I am trying to measure the average time between an Issue Ticket is create vs the date from the SW version was released

For example:

SW ver 1.01 - Released on JAN/01/2020

Issue 001 raised on JAN/02/2020 - Days passed:  1

Issue 002 raised on JAN/03/2020 - Days passed:  2

Issue 002 raised on JAN/06/2020 - Days passed:  5

-------------------------------------

Average Days passed: (1+2+5) / 3 = 2.66

I already tried to use easyBI. It worked, but it has several "crashing tool" problems

[Gerda Grantiņa]

Hi @Aldo Chavarria , 

Gerda from the eazyBI support team, I am sorry to hear about eazyBI and "crashing tool" problems. Maybe you can write to us directly (support@eazybi.com) with the solution you found and tell us more about the problems you are facing?  
Maybe we can figure out some solution that could avoid those problems?

best,

Gerda