How to prevent the Reporter from transitioning an issue using Poperties

[Brian Selewski]

I am trying to use properties to either hide a status from the issue reporter or prevent the transition. 

In this case, we have a status  "Awaiting Approval", we don't want the Reporter to be able to transition out of that status to the next one.  I am having trouble finding good documentation on the Properties area of workflows.  I don't see any validator or condition that will allow me to prevent someone from transitioning the issue either.  

Any help with this would be greatly appreciated.  

[Megan Ferguson]

Is the approval done by a certain person or group of people? You could create an "Approval" group then place a condition on the transition so that only users in the "Approval" group can complete the transition.

If the approver can be anyone but the person who created it, the Seperation of Duties condition on just that transition might meet your requirement.

[Brian Selewski]

There is already a group of approvers, but if someone in that group creates a new issue, they are able to just approve it themselves.  

I tried the Separation of Duties but it won't prevent it unless the issue is coming from another status.  Since the first status is Waiting for Approval, there is no actual transition and it does not prevent the reporter from updating. 

[Megan Ferguson]

You would want to use Separation of Duties on the transition(s) from Waiting for Approval, not the transition to Waiting for Approval if I am understanding your use case.

[Brian Selewski]

Hi Megan, since Waiting for Approval is the first status in the workflow, there is not transition from another status to use that condition.