How to refresh/update sandbox instance to match production Jira configuration

[Asier Vadillo]

Hi everyone,

We have a sandbox instance within our Jira environment that was created quite some time ago. Over time, our sandbox has significantly diverged from our production Jira instance in terms of workflows, issue types, custom fields, automations, and other configurations.

We now need to update our sandbox to be an accurate copy of our current production environment. Is this possible to achieve? What would be the best approach to essentially make the sandbox a fresh copy of production

Has anyone dealt with a similar situation? Are there any recommended procedures for refreshing a sandbox instance to match production?

Thanks in advance!

[Nikola Perisic · Accepted solution]

Hello @Asier Vadillo 

You can copy the specific projects to your already existing sandbox if you go to three dots of your sandbox and choose Copy production data. If it's for all of the projects, it would be the same if you delete the previous and make the new one or just override it.

[Asier Vadillo]

Hi @Nikola Perisic ,

thanks for the answer! If I copy the main project, what will happen with all the global configs? Like Field schemes, global automations... Every config that may be used in the project but it is not in the project per se.

[Nikola Perisic]

@Asier Vadillo 

All of the configurations that you have will be copied to your sandbox instance.

[Asier Vadillo]

Hi again @Nikola Perisic

We have run into a problem, we have a lot of projects in our sandbox that share schemes, workflows, statuses... And so almost everything copied from production to the sandbox (while copying this single project) is named with "(migrated)" suffix and a duplicate without the suffix.

We only want this project in the sandbox, all the other ones are not used. What do you recommend us to do? Delete all the sandbox and create one from 0 with only the this project? Or there is any other option?

Thanks in advance!

[Nikola Perisic]

@Asier Vadillo 

If you only want to have a single project, I'd suggest that you create a separate sandbox and not cause any confusions.