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How to remove Assist bot from the chat channel

Maurin den Ouden August 9, 2023

Schermafbeelding 2023-08-09 114737.png

How to undo this so I can reconfigure it. I already removed the Assist app from Teams. But this doens't help. Does anyone know how to solve this?

2 answers

0 votes
Alex Ziegltrum
Contributor
September 11, 2023

@Maurin den Ouden 

To be able to reconnect the chat functionality you need to do a few steps. The following are the steps, that I went through, they might not be sufficient for everyone, especially if one wants to keep the Slack workspace.

1. Uninstall Jira Assist from the Slack apps

2. Delete the slack workspace

3. Open a Jira Servicemanagement Support Ticket with Atlassian, to get the chat connection to Slack removed

Hope it helps.

Edit: sry, my post was intended to go to: Remove Slack @assist and connect Teams Chat (atlassian.com)

0 votes
Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2023

Hi @Maurin den Ouden Welcome to the Atlassian community.

Please change the tag from jira-software-cloud to Jira Service management cloud.

Maurin den Ouden August 9, 2023

Ok, done. Thank you

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