How to set the default assignee to someone other than Project Lead?

[Oi Lam Wong]

Hi there,

Currently I have to set one of my teammates as the "Project Lead" of my project so that I can put him as the "default assignee" of my project tickets. Is there a way to keep myself as the Project Lead but set my teammate as the "default assignee"?

Regards,

Sharon

[Vikrant Yadav · Accepted solution]

Hi @Oi Lam Wong  For setting a default assignee other than project lead, you need to apply POST FUNCTION in project workflow for Create transition. 

Or you can create Component/s and set Teammate as Component lead and set Default Assignee Component/s Lead. In this case, Teammate set as Default case. But in this user need to select that Component/s then only Default assignee set. 

First option is good for your scenario.

Thanks

V.Y

[Oi Lam Wong]

Thanks Vikrant! Unfortunately I'm not the JIRA admin (even I'm the project admin and creator) and so this solution doesn't work for me.

I can't see the option to create Component/s Lead. Not sure if it's available for JIRA admin only.

Thanks so much for your suggestion!

Regards,

Sharon

[Vikrant Yadav]

Hi @Oi Lam Wong  I think you are using Team Managed project that’s why not getting option to create Components, kindly create project automation in this case as suggested by @Bhanu  Or you can add rule (Assign an Issue )  on workflow Create transition. 

Thanks

[Shahbaz Sharif]

Best Aproach Is to Use post function of workflow scheme work absolutely fine for me 
Note : user i want to assign was not Project Lead And No Special Project Role Assigned just Created new Workflow for my project and added create post function Update Field > Assignee > desired user

[Bhanu]

You can also use Automation for jira to set the assignee once the ticket is created. 

Automation Rule:

1. Issue Created

2. Edit Issue

- Edit Assignee and set the assignee to the desired user.