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How to show number of status ticket on board to dashboard average time in status

Yuliyani
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November 27, 2023

Dashboard Jira.png

4 answers

1 vote
David Friedrich
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November 28, 2023

Hi @Yuliyani , welcome to the community.

I'm afraid this dashboard gadget does not have any option to display the total number of issues.

0 votes
Emre Toptancı _OBSS_
Atlassian Partner
November 30, 2023

Hello @Yuliyani ,

Jira's own Average Age Chart, Resolution Time Chart and Control Chart offer very limited flexibility and details. For more, you should use a marketplace app built for this purpose.

 

If you are OK with using a marketplace app, our team at OBSS built Time in Status exactly for this and it is free for up to 10 users. The app is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png tisCloud_IssueView_Data.png

https://marketplace.atlassian.com/apps/1211756/

EmreT

0 votes
Iryna Komarnitska_SaaSJet_
Atlassian Partner
November 29, 2023

Hi @Yuliyani ,

Try using the app from my team, Time in Status for Jira. Using the gadget, you can display a list of tasks and a report chart on the dashboard: Time in Status, Average time in status, Status count, etc.

Here is detailed information about the gadget's capabilities -  Documentation

gadget chart view.png

0 votes
Danut M _StonikByte_
Atlassian Partner
November 28, 2023

Hi @Yuliyani,

I think that this can be done by using the WIP Aging Chart gadget offered by our Great Gadgets app. This app is free for up-to 10 users. 

WIP Aging Chart Gadget

This gadget displays the columns or statuses of a selected agile board, and their issues by their age (time in that status/column). On top of each column you have the WIP (total issues in that status / column) and the WIP limits (if set).

The gadget can also offer a Data tab with detailed info about the issues, which you can easily export in CSV. 

The Data tab showing the issues along with their time in status / column

Be aware that this app offers many other gadgets that you can find useful. Just have a look over the articles from our blog to see how many things you can track with this app. 

I hope this helps.

Thank you,

Danut Manda

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