How to take Jira Cloud Backup

[Veerla, Siva Kedari]

Hello Team,

We are planning to migrate Jira from Server to Cloud and We have Jira cloud instance and having 800GB data in that, How to take the backup of that data and where we can store the data.

[John Funk · Accepted solution]

Hi Veerla - Welcome to the Atlassian Community!

I would suggest using a tool from the Atlassian Marketplace such as the Revyz Data Manager for Jira app. 

[Vish Reddy {Revyz}]

Hi @Veerla, Siva Kedari 

Welcome to the Atlassian Community.

I am part of Revyz, given the data size you have, your choice seems to be with third-party apps available in the Atlassian Marketplace. There are a couple of them available:

https://marketplace.atlassian.com/search?query=backup

As you evaluate each of the options, couple of things to consider:

Does the vendor address your requirements in the following areas:

1. Data Security & Compliance e.g. Is the vendor SOC2 Type 2 certified, do they support your data residency requirements etc..

2. Are your disaster recovery use cases supported

3. Are your change management use cases supported e.g. sandbox to production

4. How well is support provided

5. How is the solution sold

6. How transparent is the vendor

7. Do you need to install any additional software or any other hidden costs

Here is some information on Revyz, you can find our apps in the Atlassian Marketplace here.

- Capabilities of the Revyz Data Manager for Jira

- Cloud Security & Compliance Overview

- Data Residency

- Revyz Trust site - Revyz is SOC2 Type 2 certified

Use cases our apps support:

• Backup & Granular or Bulk Restore
  • Ability to restore into a different site (Projects / Issues / Assets) Restore of Issues into a separate Project
• Data Security
  • Issue deletion audit log & Attachment scanning
• Configuration Management & Cloning
  • Identify Configuration changes in the same site (Jira Projects & Assets)
  • Compare Configuration across sites (Jira Projects & Assets)
  • Identify configuration dependencies (Jira Projects & Assets)
  • Clone of Project / Asset Configuration within the same site
  • Clone of Project / Asset Configuration across sites
  • Comparing Automation rules
• Analytics
  • Detailed listing of all configuration and non-configuration objects
  • Ability to understand configuration changes made on any day
  • Detailed listing of what was backed-up
  • Ability to slice and dice attachment metadata
  • Detailed logging & notifications
• Configuration Optimization
  
  • Identify unused configuration objects
  • Bulk deletion of unused configuration objects

Hope this information is helpful.

Thanks

Vish

[Gabriel Wielkopolski]

Atlassian's shared responsibility model means that regular backup and data protection is your responsibility and there isn't really a way to do with without a third-party app. 

Here you will find a comprehensive comparison of the available solutions: https://xopero.com/blog/en/exploring-the-best-jira-cloud-server-backup-tools-for-ensuring-data-protection-and-recovery/