How to transfer data from one jira account to another???

[Никита Барковский]

Hello Colleages!

I am trying transfer all data of backup from one account to another. I found the following instruction:

To import your backup file:

1. Choose the Jira icon (, , ,  or ) > Jira settings > System
2. Under IMPORT AND EXPORT, click Restore system and follow the steps to upload your backup file.

The import process checks URLs in the specified XML backup, and will let you choose whether or not to update URLs to point to the new Jira Cloud site.

But I didn't see any button or link Restore system.

Help me please where I can find this function???

Thanks a lot!

[Tarun Sapra · Accepted solution]

Hello @Никита Барковский 

You need to do full-site export

https://community.atlassian.com/t5/Jira-questions/Jira-Cloud-Backup-Restore-configuration-from-one-to-another-jira/qaq-p/649213

https://confluence.atlassian.com/adminjiracloud/exporting-issues-776636787.html?_ga=2.156875964.683158334.1552899702-1359772982.1527518782

[Никита Барковский · Accepted solution]

Sorry Colleagues!

It was a very simple question.

I got admin permissions and I see Restoration System link now!

:-))))

Many many thanks!

[Morgan Beaupre]

*** QUESTION : Are you able to export individual projects between Jira Accounts? 

[Никита Барковский]

On the first account it's ok now, but on the second  - is still empty!

See attached pages.

So you have some ideas??? 

[Alexey Matveev]

Hello,

There must be the Proceed button. Can you share the screenshot?