How to turn on insights

[Raoul Kaiser]

I have Jira Cloud, Confluence, and Service Management. Which insights do I need to add and is it really free?

[Michael Hodgson · Accepted solution]

Hi Raoul,

I may be misunderstanding here, and I'm unsure if this is the insight asset & configuration or Admin insights you're referring to, but if so I believe they are available only through the Premium plan (at least as it stands at the minute).

https://www.atlassian.com/software/jira/pricing

https://www.atlassian.com/software/jira/service-management/pricing

If you look at the pricing, they aren't available for Standard plans. I also have a standard plan, and would benefit a lot from the insights but aren't currently in a position to move to premium for this as of yet.

[Raoul Kaiser]

Thank you both. I thought in the summit they said it was now included. I will look again.

[Gonchik Tsymzhitov]

Hi @Raoul Kaiser , 

Based on that https://support.atlassian.com/jira-service-management-cloud/docs/what-are-the-differences-between-insight-in-cloud-and-server/

I would say in free plan is not available.

For my account is not populated the Insight app in JSM .