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How to update email address

Vineet
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January 6, 2020

Not able to change email address . I am logged in as Administrator

2 answers

0 votes
Pramodh M
Community Champion
January 7, 2020

If its server, you just have to go to the user management page and click on edit on one of the profile.

If its cloud, refer more information on this documentation

https://confluence.atlassian.com/cloudkb/changing-atlassian-account-email-addresses-969508513.html

0 votes
Ollie Guan
Community Champion
January 6, 2020

Hi @Vineet ,

Cloud or Server?

Ollie Guan
Community Champion
January 7, 2020

@Vineet 

As mentioned by @Pramodh M , he has given solutions for two different environmen.

BTW:If the user account comes from an external directory, you may not be able to modify them.

https://confluence.atlassian.com/adminjiraserver085/configuring-user-directories-981154829.html

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