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I am trying to upload files on our Jira however is giving me internal server error

Ajeev
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September 3, 2024

While uploading the test results to Jira, the upload fails intermittently, timing out after 5 minutes and resulting in a 502 error in the result.json file. Despite the file size being less than 5MB and no apparent load issues on Jira, this problem persists.

Please help me resolve this issue. Given that the problem is intermittent and the file size is small, what could be causing this timeout, and how can it be fixed?

Please find the error log below:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>502 Proxy Error</title> </head><body> <h1>Proxy Error</h1> <p>The proxy server received an invalid response from an upstream server.<br /> The proxy server could not handle the request<p>Reason: <strong>Error reading from remote server</strong></p></p> </body></html>

1 answer

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Mohamed Benziane
Community Champion
September 4, 2024

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