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I can not mark an Epic as done after migrating to Jira Cloud. Why?

Christian Müller June 22, 2018

Hi,

we have recently migrated our Jira from on premise to cloud. 
Since then all previously hidden (marked as done) Epics are visible again. 

I have found this answer: https://confluence.atlassian.com/jirakb/mark-as-done-option-is-missing-in-the-epic-menu-779159206.html

However, I am unable to perform the steps given in the resolution(s), because I can not edit the custom field since it's locked: 
Missing option.png
I am aware of the ability to remove the locked status: https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-field-779158866.html

Do I have to do this or is there another solution to my problem? 


2 answers

0 votes
Moses Thomas
Community Champion
June 22, 2018

@Christian MüllerI think  the link you have provided is the solution, i can  not think  another solution.

Best!

0 votes
Alexey Matveev
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June 22, 2018

Hello,

Could you explain more what you mean hidden(marked as done)? A screenshot would be great.

Christian Müller June 22, 2018

In the backlog view of a project in the epics section there is a tiny arrow which unfolds a menu (change color, edit names, view epic details, ...). In that menu there used to be a option that would let me "hide" the epic, so that I would not see it in the section anymore. This option is missing and I want it back. I do not have a screenshot but the first link in my question has one and it shows exactly the place I am talking about (and also that the option is missing).

Alexey Matveev
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June 22, 2018

There is an option to mark an Epic as done and then the Epic is hidden from the view. It works for me. Do you not have this button?

Untitled 3.png

Christian Müller June 24, 2018

No, I don't and this is exactly my problem. 

Alexey Matveev
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June 25, 2018

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