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I can't add new security level. What's missing in my authorizations?

Manuel Pierrat January 10, 2020

Hello,

I'm administrator, Jira administrator and site admin on Jira. I can create new security schemes, but somehow, i can't add any security level in them. The buttons for that in the screen "Edit Issue Security Levels" are not there...

Am I missing something?

Thanks for your help

(1st screenshot is what I see; second screenshot is what I think I should see)Jira - Issue with setting security levels - What I see 01.JPGJira - Issue with setting security levels - What I think I should see 01.png

2 answers

1 accepted

1 vote
Answer accepted
Mohamed Benziane
Community Champion
January 11, 2020

Hello Manuel,

Can you try to edit an other security level scheme on your instance ?

Guoxian Yang
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January 12, 2020

I'm having the same problem, and it happens to any new security level scheme that I have created. (I had no security level scheme initially)

Manuel Pierrat January 13, 2020

Hello @Mohamed Benziane 

I have a single other security level scheme in my instance. And i can't edit it either. This other security scheme was created around 2 months ago by someone else.

This means one of 2 things:

- this person had the proper rights to do so and somehow I don't have them (but I belong to the same user groups - including administration group - as this person, afaik)

- the functionality somehow got bugged in meanwhile

Other comments on this page let me think of the later

Mohamed Benziane
Community Champion
January 13, 2020

Hi @Manuel Pierrat 

Indeed, i have the same error too. I think this is a bug.

You can contact the support to raise a ticket

 

Hope this helps

Manuel Pierrat January 13, 2020

I just did.
PSCLOUD-43506

Mohamed Benziane
Community Champion
January 13, 2020

I find this issue https://jira.atlassian.com/browse/JRACLOUD-73655. You can vote or start to watch it.

A bug release is coming.

Like carolyn french likes this
0 votes
Sergio _
Contributor
January 12, 2020

I have same problem.   maybe is it bug?

Sergio _
Contributor
January 12, 2020

It is not showing  the add security level form 

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