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I can't add the attachment field to my Issue layout

Michele A_ Fisher
Contributor
June 10, 2024

I changed the layout of my issues for a company based project and cannot figure out why the attachment field dissappeared, or how to get it back.  When I look at the Issue configure screen, the attachment field is there.  Please advise on the best way to add the attachment field to by default issue types.  I am an administer, but I do not write any code, so that's not an option for me.  Thank you.

 

3 answers

0 votes
Michele A_ Fisher
Contributor
June 13, 2024

It shows here.  Is this where you mean?Screenshot 2024-06-13 155740.png

0 votes
Dave Mathijs
Community Champion
June 10, 2024

Hi @Michele A_ Fisher

Is the Attachment field not visible in one project or in multiple/all projects?

Have you checked if the Attachment field is hidden (by accident) in the field configuration scheme associated with that project? If so, click Show to show it again.

Michele A_ Fisher
Contributor
June 13, 2024

Screenshot 2024-06-13 155740.png

It is not visible in one project and it appears to be showing - is this where you mean?

0 votes
Illa shiza June 10, 2024

To re-enable the attachment field, navigate to Jira's administration settings, locate the field configuration associated with your project, and ensure the attachment field is included and visible for the relevant issue types. If already included, verify the field's presence on the project's screen scheme to ensure visibility.

Michele A_ Fisher
Contributor
June 13, 2024

It is visible for the relevant issue types.

And, it's presence is on the screen scheme.

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