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I can't create issues in Jira Agile.

Rod Contreras November 10, 2013

Since 4 days ago, I have not been able to create any issues. It only allows me to select issue type, project and assignee. When I click create, it asks me to fill the summary. But it doesn't show it.

Am I the only one with the problem?

5 answers

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1 vote
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RambanamP
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November 10, 2013

i think some one hide the summary field, so check on field configuration screen and make it visable

check this doc to know more about on hide and show fields through field configuration

https://confluence.atlassian.com/display/JIRA/Specifying+Field+Behavior#SpecifyingFieldBehavior-Hidingorshowingafield

may be another reason would be, summary field not been added to create screen

0 votes
Rod Contreras November 10, 2013

Hi guys,

Thanks a lot for your help. Indeed I needed to access the configuration of each field and show it. But they weren't hidden. They appear in the default screen, but I'm not using that screen... don't know why.

Tganks again!

0 votes
Sumit Kumar
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November 10, 2013

You should either supply a default value to the summary field if you do not want to fill it during creation of issues.

Or you have to add the same to the create issue screen as there is no option of hiding the summary field in the field configuration until you are hiding the same using javascript in the description field.

Sumit Kumar
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November 10, 2013

to use the default summary value you can use below code in the description of the summary in its project specific field configuration.

<script type="text/javascript">

var summuryField=AJS.$("#summary").parent();

AJS.$("#summary").val("Default Summary Value");

summuryField.hide();

</script>

0 votes
Nic Brough -Adaptavist-
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November 10, 2013

Sounds like one of your admins has removed the summary from the creation screen. You'll need to add it back.

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Christian Czaia [Decadis AG]
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November 10, 2013

You probably should be contacting your system admin. Probably the field has been removed from the create issue screen...

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