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I can´t delete any issue. When I click on more > delete, this message appears

메가스터디교육
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July 28, 2019

I can´t delete any issue. When I click on more > delete, this message appears

 

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로그 참조 번호: 7a3711ce-97aa-4412-b0ba-15b03e4a22c3

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참조 페이지 URL: http://114.31.55.155:8091/secure/RapidBoard.jspa?rapidView=1&view=detail&selectedIssue=PROJECT-184&quickFilter=1

com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10105]
com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10105]
at com.atlassian.greenhopper.manager.lexorank.LexoRankDaoImpl.getMaximumMarkerRowAndPreviousRow(LexoRankDaoImpl.java:399) [?:?]
at com.atlassian.greenhopper.service.lexorank.LexoRankOperation.rankInitially(LexoRankOperation.java:165) [?:?]
at com.atlassian.greenhopper.service.lexorank.LexoRankOperation.execute(LexoRankOperation.java:114) [?:?]
at com.atlassian.greenhopper.manager.lexorank.LexoRankManagerImpl.performRankOperation(LexoRankManagerImpl.java:300) [?:?]
at com.atlassian.greenhopper.manager.lexorank.LexoRankManagerImpl.getRankOrRankInitially(LexoRankManagerImpl.java:86) [?:?]
at com.atlassian.greenhopper.customfield.lexorank.LexoRankCFType.getValueFromIssue(LexoRankCFType.java:121) [?:?]
at com.atlassian.greenhopper.customfield.lexorank.LexoRankCFType.getValueFromIssue(LexoRankCFType.java:29) [?:?]
at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:350) [classes/:?]
at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.collectCustomFieldValues(DefaultIssueDeleteHelper.java:288) [classes/:?]
at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.<init>(DefaultIssueDeleteHelper.java:275) [classes/:?]
at 

1 answer

0 votes
Pavel Junek
Community Champion
July 28, 2019

Hi,

Which database you used? What's your collation set for Jira DB?

I have seen something like this and it was caused by setting up an unsupported collation. Also it may be related to Cannot reindex jira due to Expected exactly 2 rows the maximum marker row and the lowest ranked row for rank field

Pavel

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