I can't remove user

[Deleted user]

When I put into 'delete user' fron admin users. The applicantion say can't

No se puede eliminar el usuario. 'xxxx' tiene asociaciones en Jira que no pueden ser eliminadas automáticamente.

[Adrian Stephen · Accepted solution]

Hi @[deleted] 

If the user has issue history, for example, has commented on an issue or has been assigned to an issue or reported an issue, the user won't be able to be deleted. 

I suggest disabling the user to release the license count. If you really need to delete the user, you can delete the user from the database following the steps from this KB article :

• https://confluence.atlassian.com/jirakb/delete-user-from-database-in-jira-server-733937809.html

Regards,
Adrian Stephen

[Deleted user]

Thanks Adrian, I delete the user manual.

[Adrian Stephen]

Glad to hear it helped @[deleted] ! Have a great week.

[Jakob KN · Accepted solution]

Hi Javier, 

It could sound like the user you're trying to remove is a component lead or project lead. 
In order to be able to delete or disable a user, they must first be removed as project/component leads.

If they're not project/component leads, could you post the error message your're getting?