I cannot save my ticket though all requested information are added.
Hello, Good day. You are noticing any error messages?. If yes please share a screenshot of the error message.
Hi Elisabeth,
Welcome to the Community!
You mention the ticket isn't saving; could you let us know what error message or warning you receive?
And, if you could tell us if this is Cloud or Data Center, and which product it's for, that'd be great!
Ste
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