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I cant access to my account

Dana Tun
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August 1, 2018

Hi,

I just downloaded Jira software for trial. I already signed up my account. However, once I logged out I can't logged in again. It said my password is wrong. So I requested a new password but the email never showed up on my inbox.

Please let me know how can I sign in my account. I have only 30 days to try the software.

 

Thank you.

1 answer

1 vote
Fabio Genovese
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August 1, 2018

Try the solution in this url:

 

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html?_ga=2.201009644.354721880.1501587509-686594062.1494009693

 

Youhave to modify password in Jira database (you can find the user/password/server in dbconfig.xml in Home directory

 

Hope this helps :)

FABIO

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