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I could not able to stop JIra

JP June 21, 2019

I have logged as sudo user Nd gave the permissions to the folder but i could not able to stop jira as the error is displayed 

 

If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide

Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Using CATALINA_BASE:   /opt/atlassian/jira
Using CATALINA_HOME:   /opt/atlassian/jira
Using CATALINA_TMPDIR: /opt/atlassian/jira/temp
Using JRE_HOME:        /opt/atlassian/jira/jre/
Using CLASSPATH:       /opt/atlassian/jira/bin/bootstrap.jar:/opt/atlassian/jira/bin/tomcat-juli.jar
Using CATALINA_PID:    /opt/atlassian/jira/work/catalina.pid
PID file found but either no matching process was found or the current user does not have the permissions to start the process. Stop aborted.

& Do i need to give the permissions to the ctalina.pid by chmodd -R 777 Catalina.PID.

 

Can any of you guide me on this part . 

1 answer

0 votes
Vimalraj
Contributor
June 21, 2019

Hi Priyanka,

To check if whether the service is still running, run ps -A | grep jira

To kill the java process and stop JIRA,

Pass the -force parameter to catalina.sh as: 

 

catalina.sh stop -force

Please refer to https://confluence.atlassian.com/jirakb/the-jira-application-doesn-t-terminate-after-shutdown-script-is-executed-222200632.html

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