Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I didn't intend to delete jira ticket , Do I need to get my data back?

มลฤด_ อ__นย__งเจร_ญ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 20, 2023

I didn't intend to delete jira ticket , Do I need to get my data back?

2 answers

1 vote
Dan Breyen
Community Champion
September 20, 2023

Hello @มลฤด_ อ__นย__งเจร_ญ welecome to the community!  I found this other community article. Recover-deleted-JIRA-ticket which answers your question.  From that article there isn't a way to recover that information unless you would have an older backup of your whole database to restore.

If you have a backup, here's an article for recovering that information: Recover from backups 

Hope that helps.

0 votes
Daria Kulikova_GitProtect_io
Community Champion
September 21, 2023

Hi @มลฤด_ อ__นย__งเจร_ญ ,

Welcome to the community! As Dan Breyen said everything depends whether you had backup or not. If the answer is yes, you will be able to recover your Jira ticket. If you haven't had a backup of your Jira environment, in this case, unfortunaly, it may be a problem.

I'm part of GitProtect.io, a backup & Disaster Recovery software for Jira Software, Jira Service Manager, and Jira Work Manager helps to deal. We know how important accessibility and recoverability of data from any-pint-in-time. GitProtect permits to have  automated backups with full data coverage, so that our users can have peace of mind that their data is safe. 

You can try it free and test it (free trial or free account up to 10 users) on Atlassian MArketplace: https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events