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I get blank page on opening up any jira or the confluence page.

agarwalak
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November 9, 2020

Opening any of the atlassian product gives blank page.
On inspecting the network tab, the `batch.js` call seems to be failing repeatedly.

Details:

Error while fetching content from batch.js - ERR_INVALID_CHUNKED_ENCODING

Self hosted Jira / confluence server.
It is running on MaxOS

  • (v8.5.6#805006-sha1:4c63feb:jira1-prd-a1)

1 answer

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tokcum
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November 10, 2020

Dear agarwalak,

welcome to the Atlassian community. Could you provide the error message you see in the browser when batch.js is run.

Is this a self hosted instance of Jira / Confluence Server? Does it run on Windows or Linux? Which versions are you running? It would be helpful to get more details. Thank you.

Kind regards,

Tobias

agarwalak
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 12, 2020

Error while fetching content from batch.js - ERR_INVALID_CHUNKED_ENCODING

Self hosted Jira / confluence server.
It is running on MaxOS

  • (v8.5.6#805006-sha1:4c63feb:jira1-prd-a1)

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