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I got this error when i was trying to create an issue in Jira Software

Aya Bouznari February 21, 2024
{
    "errorMessages": [
        "You do not have permission to create issues in this project."
    ],
    "errors": {}
}

5 answers

2 votes
Trudy Claspill
Community Champion
February 21, 2024

Hello @Aya Bouznari 

Welcome to the Atlassian community.

What steps specifically were you executing before receiving that message? Were you trying to create the issue through the UI or through an API call?

1 vote
Craig Nodwell
Community Champion
February 21, 2024

If it's not in the permission scheme then check the workflows create transition.

1 vote
Dexter de Vera
Community Champion
February 21, 2024

You can check your Jira access role in project and the Permission scheme. 

0 votes
Juan Jimenez April 11, 2025

I am having exactly the same problem as described above.  I have created a Personal Access Token for the very account I am able to create issue types in JIRA through the browser.

This simple command should work:

curl -v -D- -H "Authorization: <pat removed for obvious reasons>" \

     -H "Content-Type: application/json" \

     --request POST \

     --data '{"fields": {"project": { "key": "CIP"},"summary": "curl","description": "curl script","issuetype" : {"name": "Task"}}}'  https://<company_name>.atlassian.net/rest/api/3/issue

But it does not with the error:

{"errorMessages":["You do not have permission to create issues in this project."],"errors":{}}

Some AI LLM tool suggested this:

Verify PAT Permissions:

Go to your Atlassian account settings

Navigate to Security > Personal access tokens

Check that your token has the necessary permissions (read:jira-work, write:jira-work)

Consider creating a new token with explicit permissions for issue creation

But I do not see those options on my JIRA installation.  I can only create tokens with an expiry date.  Nothing else.

This is the JIRA I am using:

Build Number: 100283
Build Date: 2025-04-10T17:15:24.000+0200
Deployment Type: Cloud

If you still think we are doing something wrong, can you suggest some different way of debugging this that is different than what I have tried already?

Bill Sheboy
Rising Star
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April 11, 2025

Hi @Juan Jimenez -- Welcome to the Atlassian Community!

This is a very old thread, and so please create a new question using the "Ask a question" button at the top of the page.  This will ensure the maximum number of people see your question to offer suggestions.  Thanks!

Kind regards,
Bill

0 votes
sina rahemi February 21, 2024

hi,
look at the permission scheme assigned to the project and see what roles can create issues

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