I have a problem with the JIRA Software license

[winmed]

Hi
I have a problem with the JIRA Software license
At https://jira.winmed.pl/plugins/servlet/applications/versions-licenses I have a paid license.
I have the same key on my JIRA and it shows that it is inactive (trial) and will expire in 4 days

What am I doing wrong?

[Mirek]

If any problem with license I suggest first check this documentation

https://confluence.atlassian.com/adminjiraserver0713/licensing-your-jira-applications-964984010.html

If there is any specific problem please share what exactly you are trying to do.

[winmed]

"An unexpected error occurred. Refer to the logs for more information."

where to look for logs?

[Nic Brough -Adaptavist-]

Where-ever Jira's home directory (data directory) is, has a directory called "logs".  The first one to read is atlassian-jira.log

[Victor Mutambuki]

Winmed,

Have you entered the license key and updated the license?

Victor