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I have one workflow for BUG, Task but for Bug it is showing resolution reason next to status

Deleted user February 15, 2023

I have one workflow for BUG, Task but for Bug it is showing resolution reason next to status

 

How to update it to task also 

 

same workflow for BUG and Task

2 answers

0 votes
Bhanu KN
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February 15, 2023

Hi @[deleted],

Hope you are doing well :)

If you are using the same workflow and are setting resolution via transition screen or post function, Can you check if the issue types are using different field configurations?  Resolution is probably set to hidden in the field configuration used by Task.

You could edit the field configuration used by the task and 'show' the resolution field. 

If the resolution field is not set via Workflow, can you check if there is an automation rule that applies to the Bug issue type only? You can go to the issue history and check how it's being updated. 

Looking forward to your response. 

Thank you

0 votes
Riley Venable
Community Champion
February 15, 2023

You can configure the Resolution field as a post function in your Jira Software workflow.

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