I'm getting a page saying "The Site Is Down at the Moment"

[Tom Kerswill]

When clicking a help link in Jira, I am taken to this URL:

https://confluence.atlassian.com/display/Cloud/Advanced+Searching?utm_campaign=yuX3vawa&utm_medium=navbar&utm_source=inproduct

And I get a message saying:

This site is down at the moment.

Grab a snack — we'll be back before you know it.

[Rodrigo Girardi Adami]

Hi Tom,

Sometimes we experience a downtime with our website. The error should be correct in a few minutes.

I've just confirmed that the website is loading now. 

Cheers,

Rodrigo

[Nathan Breaux]

I have more info...

Getting the same issue for days now.

This site is down at the moment.

Grab a snack — we'll be back before you know it.

This happens when trying to get to the link below and many other atlassian.com sites...

https://confluence.atlassian.com/display/STASH/Using+the+Stash+Backup+Client

I found that if I'm logged in as the main Atlassian account holder pages will not load. If I switch to a user account they load fine.

Hope this helps.

[Stefan Klinger]

same here. why does it say "All Systems Operational" if it has not been working for over a week?

[Tsahi Tal]

Same here.

[Hans Dampf]

same problem here, I tried to download a test Version of Copy Page Tree Plugin but when i press the "Generate License" button I get the same message.

on http://status.atlassian.com/ it says "All Systems Operational"

[Paul Spark]

This has been happening to me for several days.

It makes me wonder should I really be trusting my business to Atlassian, when your website is down so frequently.

[Jaime S]

Hi, Tom.

You can check the status of Atlassian sites here:

http://status.atlassian.com/

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

[Tom Kerswill]

Hi,

This does now load correctly, but it is still very slow (20 seconds to load) — so perhaps the error before was a timeout issue?

I checked on the Atlassian service status page, but this came up as 99.998% uptime. Is there anywhere that I can see the status of this system (rather than having to put a support request in)?

Thanks,

Tom