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I'm still listed as a guest.

ITSupport
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 14, 2025

I was invited to the workspace and accepted the email invitation I received. However, I'm still invited and need access.

2 answers

0 votes
John Funk
Community Champion
July 14, 2025

Hi @ITSupport  - Welcome to the Atlassian Community!

How do you know you are "still invited"?  You probably are in the system and ready to go, but you still have to be granted permissions to the project(s) for which you need access. Get with the person who told you they would add you to Jira to get them to grant you permissions. 

ITSupport
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 18, 2025

Hi John! 

I am currently a guest

2025-07-18 11_35_24-Users - qualesgroup - Atlassian Administration.png

I received an invitation by email, and in another email, I received a notification that I had admin permissions.
This is the third time I've accepted the invitation, and I'm still listed as a guest.

What could be happening?

Thanks!

Like John Funk likes this
John Funk
Community Champion
July 18, 2025

Do you have access? Have you logged in? Are you using the system? 

0 votes
Trudy Claspill
Community Champion
July 14, 2025

Hello @ITSupport 

We are a user community, not administrators of the instance you are trying to access. You will need to contact the administrators of that system or the person who told you that you should be accessing that system.

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