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I'm trying to move a legacy Zephyr instance from Cloud to...

Steve A
Steve A August 29, 2019

I'm trying to move a legacy Zephyr instance from Cloud to Server. It keeps asking for my license code, but then it jrects it as invalid. Has anyone else here had any experience with this?

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Matt Doar
Matt Doar
Community Champion
August 29, 2019

I vaguely recall the Cloud and Server database schema for Zephyr being quite different. I would contact Zephyr Support and ask for their advice. You might be able to use an eval license for the server side for testing the migration. Good luck!

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Steven Colón
Steven Colón
Atlassian Partner
September 4, 2019

Hello, Our support team will be happy to assist here and make sure you are able to migrate successfully. 

You can submit a ticket here - https://support.smartbear.com/message/?prod=zephyr-for-jira 

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