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I recived an ERROR: 1232U5P. Trying to create a task thru "backlog plus" option. How can I resolve?

Dmitry
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July 15, 2022

2022-07-15_10-41-17.png

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 19, 2022

Hello @Dmitry

Thank you for reaching out.

There are a few known bugs that will cause the inline creation of issues to fail in the backlog screen. Here are the possible scenarios:

  1. Users with "Create Issue" permission but no "Manage sprints" and no "Manage issues" permission have a "+ Create Issue" button for sprints in backlogs, but receive an error if they try to create an issue on the sprint. 
  2. If the default assignee is set to Project lead and the project lead is no longer associated with the Jira cloud site, the creation of new Jira issues from the project backlog fails with the error "Something's gone wrong" in team managed project 
  3. Inline card creation disabled when Allow unassigned issues is OFF and default assignee is NOT Unassigned for Team-managed projects 

Can you please confirm if you are facing any of the scenarios above? If yes, please feel free to vote and watch the related bug to increase its priority and also receive notifications about any updates.

If you need further instructions to change any scenario or properly confirm if you are facing any of them on your site, please let us know.

Thanks!

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