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I use Global VPN client, and Jira will not load when vpn is connected. How can I fix this problem.

milsie gonzalez
milsie gonzalez
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March 19, 2025

I use Global VPN client and Jira will not load when VPN is connected. How can I fix this problem.

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2025

Hello, Good day. I believe once VPN is connected then all your internet connection is routed through the VPN. Om the VPN end make sure Atlassian domain and IP's are allowed. https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

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