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I want to delete my account completely

Deleted user May 9, 2025
  • User is last billing admin of a transaction account that has one or more active entitlements.
  • User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.

2 answers

0 votes
Fazila Ashraf
Community Champion
May 9, 2025

Hi @[deleted] 

Welcome to community!

I assume that the problem is that you get these messages while you try to delete you account. The solution is to add some other account to the billing contact list before you proceed to delete.  You should be able to get the subscription list in https://www.atlassian.com/purchase/my/

0 votes
Jack Brickey
Community Champion
May 9, 2025

@hi @[deleted] , I am unclear exactly what you are asking here. Which account are you trying to delete?

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