I want to find total time spent on sub task to calculate and report on master ticket

[CCP TechOps]

Hi all,,

i wanted to get Total efforts spend by each master ticket , its total activity time & total idle time? (For example master ticket has 5 subtask & each subtask took 10 mins & Delta (idle time) of 2 mins between each subtask so total activity time is 50 mins & idle time is 10 mins.

if you have Any plugin or script that can do this task for us,Please let us know that will be great help.

I have tried of some SLA plugin but non of them give option summing sub task time spent on each status and give a result to parent.

Any help suggestion on this will be great help.

[CCP TechOps]

Thanks for the Answers.

Simon where we get a checkbox "include subtasks". time, is there any plugin or we need to navigate in JIRA some where to get this option?

• Ollie

Sum up, Plugin is not helping much, it just add the filed value, but i need time spent on each status to be added as one value and put that value on parent ticket.

[Simon Kegel //SEIBERT/MEDIA]

It'a standard function within all our 6.3.7 instances - no special plugin for this. if you got a subtask with estimation on it - you get the checkbox "include subtasks"

[Simon Kegel //SEIBERT/MEDIA]

@CCP TechOps ... missed the mention

[Ollie Guan]

Try the following plug-ins

Sum up

https://marketplace.atlassian.com/plugins/com.atlassian.cps.sumUp

[Simon Kegel //SEIBERT/MEDIA]

Hey there,

normally you got a checkbox "include subtasks".
this add your subtask time in the master ticket.

if this doesn't fit you install the script runner plugin and use a builtin jql function for a good filter.

Hope this can help.

Greets
Simon