I want to get the user details like sso id 's who have downloaded the files with time and date

[503429488]

I want to get the user details like sso id 's who have downloaded the files with time and date

[Humashankar VJ]

Hi @503429488 

JIRA's standard audit logs do not provide detailed information on file downloads, including user identities (SSO IDs), timestamps, and dates.

• While JIRA's built-in audit logs cover various administrative and security activities, downloading attachments is a notable exception.
• To track file downloads with precise user information, organizations without plugin access must analyze application server logs for download requests and correlate them with user sessions, a process requiring technical expertise and potential scripting or log analysis tools.

For environments allowing add-ons, a specialized plugin offers a more straightforward solution.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards