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I want to import a CSV file into JIRA version v7.3.2 and want to set Issue Type in CSV file

Tracy Blomqvist May 13, 2018

I want to import a CSV file into JIRA version v7.3.2 and want to set Issue Type in CSV file.

Currently, when I import the CSV all the Issue Types are Task.  I want them set to Bug.

I don't see a way to do that in mapping.

1 answer

0 votes
Bastian Stehmann
Community Champion
May 13, 2018

Hi @Tracy Blomqvist,

if you add an column for issue type to your CSV File, you should get that as option on the Mapping-Page while importing. Then you can select Issue Type from the Dropdown and the IssueType will be mapped.

Tracy Blomqvist May 14, 2018

I added Issue Type to my CSV file. Now I see it in mapping as a field.

However, I need a way to add a value in the CSV file JIRA will accept. 

 

For example: as a last entry of fields I added Issue Type

Then the last entry of values I added Bug. 

Now JIRA see Issue Type in the mapping dialog (which is great) but it doesn't see I have a value of Bug.

 

Here is what I entered to get the field Issue type in CSV file.   This works fine.

,Issue Type

 

Here is what I entered in the CSV for value for Issue Type.  It's the last value in the CSV file.

,Bug,

 

It appears it looks for position of value to determine if the field has a value. Is that correct?  I've also tried placing this as the first entry in the list for mapping and value in the CSV file.

Bastian Stehmann
Community Champion
May 14, 2018

I am wondering if the , just after the value might be a problem, but I am not sure about that.

Maybe you can try to tick the "Map field value" checkbox. Then the importer will show you the values found in the csv file and lets you choose, which issue type you want to map it to.

Tracy Blomqvist May 14, 2018

Just ticking does the box does prompt me. I selected something like do not populate (forgot the exact text) and the issue came in as a Bug which is what I wanted.

Thanks

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