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I would like to create a report that lets me know what stories, issues have been deleted

Laurie
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September 9, 2020

Or help me write a JQL.  Thanks

5 answers

2 votes
Trudy Claspill
Community Champion
September 9, 2020

Hi @Laurie 

Welcome to the community.

If there are concerns about issue getting deleted, my recommendation is that you remove the permission to delete issues entirely or reserve it for only JIRA Admins. Instead perhaps have a "closed" status that is reserved for issue you would otherwise delete, or have a special project to which they could be moved.

1 vote
Florian
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September 9, 2020

I vote for both answers above. Deleted is gone. Period. We also have set a quiet strict permission scheme that does not allow deletion. Not even for admin or automation users. Instead we have a dedicated resolution that marks obsolete issues. 

However if you really need deletion and you want to keep track there are some plug-ins in the marketplace that might help you. 

https://marketplace.atlassian.com/search?product=jira&query=Deleted

I did not try any of these but I believe that they will only work for issues that get deleted after the plugin is installed. So for historical issues you have to live with it. 

1 vote
Liam Green
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September 9, 2020

Hi Laurie

Unfortunately if something has been deleted then it is deleted, you wouldn't be able to report on it, filter on it or recover it.

0 votes
Bill Sheboy
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September 9, 2020

Hi @Laurie -- Welcome to the Atlassian Community!

I agree with the other recommendations about disabling delete permissions.  My company uses an "abandoned" custom field instead to track work no longer needed.

However, if you really want to delete and you want to track it, you could have your site admin set up a webhook to push out the logs.  Then use a log parsing tool to create reports for delete activity, among other actions that you may wish to monitor.

Best regards,

Bill

0 votes
Nic Brough -Adaptavist-
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September 9, 2020

You cannot report on something that is not there.  Deleted issues are, well, deleted.

The only way you can know that an issue was deleted is to look at the numbering.  If you have ABC-123, ABC-124, ABC-126, ABC-127, you can infer that ABC-125 has been deleted (but you should check if it has not been locked away from you by security or been moved to another project as well - hitting the url for ABC-125 will take you to the moved issue if it was moved, or return "issue not there" if it was deleted or secured away from your eyes)

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