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I would like to speak with your technical support.

Kyra Stewart
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 12, 2025

Morning Jira Representative,

 

I am contacting you for technical support. My name is Kyra Stewart, and I am the new Finance and Operations administrator. At the moment, we are utilizing Jira as our primary tool for managing the intake of credit card information and uploading associated receipts. Unfortunately, the current process is quite cumbersome, involving ten distinct steps and offering very little margin for error. 

 

I am eager to improve our workflow and would appreciate the opportunity to connect with a member of your technical support team. I believe their expertise could help me streamline this process, making it both more efficient and effective. For your reference, I have attached the Standard Operating Procedure (SOP) that outlines the steps for uploading credit card transactions into Jira. 

 

By the way, I was provided with an Austin, TX number +1 512-640-3000 to reach a technical support person. I've tried calling this number but haven't received a response. Do you have other numbers for the United States?

 

Site Address:

libertymuseum.atlassian.net

Entitlement number:

E-3XA-QVC-QHE-3WF

Licensed to:

accounting@libertymuseum.org

 Kyra Stewart

kstewart@libertymuseum.org

917 310 8196

2 answers

0 votes
Kyra Stewart
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 12, 2025

Thank you

0 votes
Vignesh Jayagopal
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 12, 2025

@Kyra Stewart This is the Atlassian Community, and any details you post here will be visible to all community members. Please avoid sharing sensitive informations here.

If you need to contact an Atlassian Technical Support member, use the link below:

https://support.atlassian.com/ 

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