Identify ticket not updated in last 24 hours

[binay_yadav]

I have a specific use case where I want to identify those tickets on which no comment was added by the assignee in the last 24 hours. Is there a way to achieve this using JQL.

[Trudy Claspill]

@binay_yadav 

If you are willing to consider a third party app there might be one that adds functionality to use in JQL that will help you achieve your requirement.

Are you willing to consider getting an app?

[Michael Yaroshefsky - Visor for Jira]

Hi @binay_yadav ,

There was a question similar to yours a few months back, and they used:

Status was NOT "ready for review" DURING (-1d, now()) and created = -1d

See the original thread here: https://community.atlassian.com/t5/Jira-Software-questions/JQL-for-tickets-did-not-change-status-for-24-hours/qaq-p/2530884

I hope this helps,

Michael

[binay_yadav]

Hi @Michael Yaroshefsky - Visor for Jira ,

Thanks for helping out but this doesn't solve my purpose as I want to filter only those  on which no comment was added by assignee instead of status change.

[Aaron Pavez _ServiceRocket_]

Hi @binay_yadav 

Sadly you can't. Comment only have two values you can use ~ or !~

Feature request

https://jira.atlassian.com/browse/JRACLOUD-31057

there is a workaround mentioned in the FR. worth trying.

Maybe with a third-party app it's possible.

Regards