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Images are not loading in comment

Vaibhav Yadav
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October 12, 2020

Whenever images are added to comments and later on if we check, then "Images failed to load" error message is shown. I tried with switching to the old view. In the old view, the image is seen but it is too big. This is irritating. Jira still not have fixed this since so many users have reported. Does anyone help with this?

1 answer

1 vote
G subramanyam
Community Champion
October 12, 2020

Hi @Vaibhav Yadav , it seems there was an high priority incident resolved in Aug month. However, I see we have an to option to log a support ticket as per @John Funk post update dated Aug 26th. 

Each of you should enter a support ticket with Atlassian:

https://support.atlassian.com/contact/#/

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