Images fail to load in the Comment section

[Shehma Shaikh]

Images fail to load in the Comment section 

Chrome: Version 85.0.4183.83 (Official Build) (64-bit) / Mac OS Catalina 10.15.6

[Daniel Eads · Accepted solution]

Hello everyone,

I'm sorry for the trouble you had loading images in Jira. During the timeframe of this question and all the follow-up comments, there was an incident with our media service that impacted the upload and viewing of images. Details of the incident are available on our statuspage here, but the incident was resolved around an hour after it started. Images should be loading properly in issues and comments now.

Best,
Daniel | Atlassian Support

[Rejie Agdigos]

Hello everyone. I am also experiencing this issue. We provided screenshots in the comment section and right now, the screenshots are not appearing anymore. I need help on this.

[John Funk]

Hey Everyone - and Welcome to the Atlassian Community!

Each of you should enter a support ticket with Atlassian:

https://support.atlassian.com/contact/#/

[Kris Mayeda]

I'm having problems attaching txt or png files since yesterday.  Both to the issue and in the comments.

[David Schwarz]

Myself and colleagues are also having the same issue today.

[Tammy Schlesinger]

Myself and colleagues are also having the same issue today.

[sara_silveira]

I have the same issue!