Implementing a "Rating" Field in Jira

[Bryan Karsh]

Hi

I was curious if there is a way tp support rating in Jira .

I'd like to implement a field similar to the YELP Rating -- which anyone can mark the star rating of some ticket (1 to 5 stars).

We'd also want to set up some sort of filter/report for summaries, etc.

I saw an old plugin for Jira 3.x -- but nothing recently.

Anyone ever try this?

[Nic Brough -Adaptavist- · Accepted solution]

Ranking - no and yes. Because the Greenhopper plugin includes a "ranking" field, with loads of functionality around it, plugins that provide something like it have pretty much dried up.

I'm not sure what YELP means to you, but a star rating is that - a rating, rather than a rank. Yes, you can put them in rating order, but there's groups at each rating level (rank has a single unique value). You can do that with a simple custom field though, or even re-use priority! A select list will let you say "1 star, 2 star, 3 star" etc and then let you filter and report automatically.

[Bryan Karsh]

Thanks -- I meant rating -- I updated language of question. So -- if we went the custom field route -- how would that enable multiple people to "rate" the same issue?

I don't care about Yelp per se -- just looking to support similar functionality

[Nic Brough -Adaptavist-]

Ah, no, that's different, I think you'll need a bit of coding to do that. Custom fields contain a simple item of data.

To do what you need, you're going to need to store a number (1-5) for each user separately, and then display an average (mean I expect?) on view. Even the built-in "votes" field just stores the user name, so that it can prevent multiple voting.

Or, you could do it in workflow - have transitions with ratings, post-functions that recalculate the value, and store the fact a user has voted (add to a multi-user picker field) and a condition that blocks the transitions if someone has already voted, but that feels clunky to me.

[Sam Martens]

Hi,

I need exactly the same functionality. Could you let me know how you eventually solved it?

[Thomas VIAL]

Same here. I found this JIRA rating plugin, but not sure it's the best way...