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Import Issues via csv-Import: Importer does not recognize Issue Type.

Marco Seger
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August 21, 2015

I am trying to import an issue list in csv format into Jira.

This is a snippet of my csv-file.

TypIssueIDZusammenfassung
Bug21Master: Test
Subtask21.1Master: Test2

I'm getting these errors:

  • The value [ {null=Bug} ] can't be added to the Custom Field [ Fehlerart ]. The value [ {null=Bug} ] can't be found or is in the incorrect format
  • Issue 'Master: Test2' doesn't have Subtask Issue Type, its Parent Id mapping will be ignored.
  • The value [ {null=Subtask} ] can't be added to the Custom Field [ Fehlerart ]. The value [ {null=Subtask} ] can't be found or is in the incorrect format

What is the problem? Why does it say "null=Subtask"?

2 answers

0 votes
pborkowski
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August 24, 2015

It seems that you have mapped "Typ" column to some Custom Field instead of Issue Type.

0 votes
Kian Stack Mumo Systems
Community Champion
August 21, 2015

The "Subtask" you have is a misspelling if you want to import it. According to the documentation, you import it with "Sub-task" instead. 

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